Acme Fresh Market Reviews

Long-standing regional presence with over 125 years serving Northeast Ohio, indicating reliability and community trust.

Offers a wide variety of products comparable to larger supermarkets while maintaining a neighborhood store feel.

Provides competitive pricing and frequent sales, including discounts on popular items like rotisserie chicken and wines.

Supports SNAP/EBT benefits, making it accessible for customers using food assistance programs.

Known for a helpful and courteous staff, contributing to positive customer service experiences.

Convenient features such as the ability to reserve order pickup times online.

ACME for U Loyalty Program: Free to join, this program offers personalized deals, digital coupons, rewards points, and monthly free item offers up to $10 value. Members earn points by shopping in-store or online using their registered mobile number or member card.

Monthly Free Item Offers: Members receive an offer for a free item each month after registering. To keep receiving these offers, members must make a purchase within 12 weeks of redeeming the previous offer.

Personalized Deals and Digital Coupons: The platform provides tailored savings based on shopping habits accessible via the app or website. Clipped deals can be managed in-app under Wallet and My List sections.

Online Ordering with Discounts: New customers get $30 off their first online pickup or delivery order over $75 when using promo code SAVE30 at checkout on ACME’s own channels (not third-party services).

FreshPass Subscription Option: A paid subscription offering unlimited free delivery plus additional perks like non-expiring rewards and grocery delivery savings.

Customer ratings average around 3.7 out of 5 stars, suggesting room for improvement compared to top competitors in the grocery sector.

Some locations may be perceived as more expensive than convenience stores or other supermarkets in certain product categories.

Limited number of detailed recent customer reviews available online, which can make it harder to assess consistent quality across all stores.